SMS Terms and conditions

Terms and conditions

Last modified: December 31, 2024

SMS Messaging Policy

Kraken Services ("Company" or "We") offers SMS messaging as a service to provide customers with important updates, promotions, and information about our services. By subscribing to our SMS program, you agree to the terms outlined in this SMS Messaging Policy.

1. Program Description

Our SMS messaging program provides subscribers with:

  • Appointment reminders and confirmations
  • Service updates
  • Promotional offers
  • Important notifications about your account or services

2. Opt-In Consent

By subscribing to our SMS program, you consent to receive text messages from us at the mobile number you provide. Consent is not required to make a purchase. You may opt in by completing a form on our website, during service scheduling, or text START to 206-504-9511.

3. Message Frequency

Message frequency may vary. You will typically receive up to 5 messages per month, depending on your interaction with us.

4. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier's terms and conditions. Contact your mobile provider for details about your plan.

5. Opt-Out Instructions

You may opt out of our SMS program at any time by replying "STOP" to any message. After sending "STOP," you will receive a confirmation message, and you will no longer receive SMS messages from us. If you wish to re-subscribe, text START to 206-504-9511.

6. Help Instructions

For help or support, text "HELP" to 206-504-9511 or contact us at:

7. Privacy

We value your privacy and will not share or sell your personal information to third parties for marketing purposes. For more information, please review our Privacy Policy.

8. Service Availability

SMS messaging may not be available on all carriers or devices. Delivery is subject to the effective transmission of your mobile carrier.

9. Changes to This Policy

We reserve the right to modify this SMS Messaging Policy at any time. Changes will be posted on this page, and the "Last modified" date will be revised. Continued use of our SMS program constitutes acceptance of the updated policy.

10. Contact Information

For questions about this policy or the SMS program, please contact us:

By subscribing to our SMS program, you acknowledge that you have read, understood, and agree to this SMS Messaging Policy.